- Introduction
Welcome to burvaho.com (the “Website”). This Privacy Policy describes how AU ZNC MEDIA PTY LTD (” We “or the” Company “) collects, uses, discloses and protects your personal information. We are committed to protecting your Privacy and to complying with the provisions of the Australian Privacy Act 1988 and its amendments.
- Information we collect
We may collect the following types of information:
2.1 Personally Identifiable Information: including, but not limited to, your name, mailing address, email address, telephone number, date of birth and other information that identifies you.
2.2 Transaction Information: This includes your purchase history, payment information (such as credit or debit card information), invoice details and other information related to the transaction.
2.3 Technical Information: including your IP address, browser type, operating system, time of visit, page of visit and other technical information related to your use of our website.
2.4 Other relevant information: This includes your user preferences, feedback, survey responses and other information that you voluntarily provide.
- Use of information
The information we collect will be used for the following purposes:
3.1 Processing and managing your orders: This includes confirming orders, processing payments, arranging deliveries and providing after-sales services.
3.2 Providing customer service and support: This includes responding to your inquiries, resolving problems and providing technical support.
3.3 Improving our Products and Services: By analyzing user feedback and behavior, we optimize our products and services to better meet your needs.
3.4 Sending promotional messages and marketing materials: With your consent, we may send you information about new products, special offers and other promotional activities.
3.5 Compliance with legal obligations: This includes compliance with applicable laws and regulations, court orders and government requirements.
- Disclosure of information
We may disclose your information in the following circumstances:
4.1 Disclosure to Service Providers and Partners: We may share your information with third-party service providers and partners in order for them to provide services on our behalf. These services may include payment processing, data analytics, marketing, and customer support.
4.2 Comply with legal requirements or respond to legal process: We may disclose your information when required by law or in response to legal process (such as a court order or subpoena).
4.3 Protecting our rights, property or safety: We may disclose your information when necessary to protect our rights, property or safety, as well as the safety of our employees, customers and the public.
- Protection of information
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use or disclosure. These measures include, but are not limited to:
5.1 Encryption: We use encryption technology to protect sensitive information (such as payment information) during transmission.
5.2 Access Control: We restrict access to personal information and only authorize employees and service providers to access such information.
5.3 Security Audits: We conduct regular security audits and assessments to ensure that our security measures are effective.
- Your Rights
Under applicable privacy laws, you have the right to:
6.1 Accessing and updating your Personal Information: You can access and update the personal information we hold about you at any time.
6.2 Request deletion of your Personal Information: In certain circumstances, you may request that we delete the personal information we hold about you.
6.3 Withdrawing Your Consent: If we rely on your consent to process your personal information, you may withdraw your consent at any time.
6.4 Filing a Complaint: If you believe that we have violated privacy laws, you may file a complaint with us or the relevant regulatory authority.
- Cookies and tracking technology
Our website may use cookies and other tracking technologies to enhance the user experience and analyze website traffic. Cookies are small text files stored on your device to record your preferences and activities. You can manage the use of cookies through your browser Settings, but please note that disabling cookies may affect your use of certain features of our website.
- Third-party links
Our website may contain links to third party websites. The privacy practices of these sites are not governed by this Privacy policy, and we encourage you to review the privacy policies of these sites. We are not responsible for the content or privacy practices of third party websites.
- Changes to the Privacy policy
We reserve the right to amend this Privacy Policy at any time. Any changes will be posted on this website and will be effective immediately upon Posting. We encourage you to periodically review this Privacy Policy to understand how we protect your information.
- Data retention
We will retain your personal information in accordance with business needs and legal requirements. We will take reasonable steps to delete or anonymize your information when it is no longer needed.
- International data transmission
Because we operate globally, your personal information may be transferred to countries other than your country. We will take appropriate steps to ensure that these transfers comply with applicable privacy laws and protect your personal information.
- Contact us
If you have any questions about this Privacy Policy or require further information, please contact us at:
- Address: UNIT 305, 11-13 BURWOOD ROAD, BURWOOD NSW 2134
- ZNC MEDIA PTY LTD
- Tel: 0432829796
- Email: reachus@burvaho.com